Last Updated: [1st Nov 2025]
Welcome to AI Study Fox (“we”, “our”, “us”).
Since we provide digital educational products and services, our shipping and delivery process differs from that of physical goods.
Please read this Shipping Policy carefully to understand how and when you will receive access to your purchased materials.
1. Nature of Our Products
All items sold on AI Study Fox — including online courses, AI-based learning tools, eBooks, notes, PDFs, and digital downloads — are digital products.
Therefore, no physical shipment is required or provided.
2. Delivery Method
After successful payment, you will receive instant access to your digital purchase through one or more of the following methods:
- Direct Download: Instant access link displayed on the order confirmation page.
- Email Delivery: A confirmation email with the access/download link or login credentials.
- User Dashboard: Access through your AI Study Fox account if you are a registered user.
3. Delivery Time
- Digital products are delivered instantly after a successful transaction.
- In rare cases (such as technical delays, high server load, or payment gateway processing time), delivery may take up to 30 minutes.
- If you do not receive your product within 1 hour of purchase, please contact us immediately.
4. Failed or Delayed Delivery
If you have not received your digital product:
- Check your Spam, Junk, or Promotions folder in your email.
- Verify that you entered the correct email address at checkout.
- Ensure your payment has been successfully processed.
If you still cannot access your product, email us at care @ aistudyfox.com with your payment details, and we will assist you promptly.
5. Incorrect Email Address
AI Study Fox is not responsible for failed deliveries due to incorrect or incomplete email addresses entered during checkout.
Please double-check your details before submitting an order.
6. Technical Access Issues
If you experience difficulties downloading or accessing your digital content:
- Contact us at care @ aistudyfox.com with your order number.
- Our support team will verify and restore your access as quickly as possible.
7. No Physical Shipping
Since all products are digital, no shipping charges, courier services, or physical deliveries apply to any of our orders.
8. Contact Us
For any questions or assistance regarding product delivery or access, please reach out to our support team:
📧 Email: care @ aistudyfox.com
🌐 Website: www.aistudyfox.com
By purchasing from AI Study Fox, you acknowledge and agree that all products are digitally delivered and that no physical shipping will occur.